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DSG's Warranty Program

WARRANTY PERIOD

DSG Parts are warranted to be free from defects in material and manufacture under normal uses and service. DSG warranty coverage will extend for the following period depending on applications:

•On-Highway Applications: 24 months under normal operating conditions

•Off-Highway Applications: 12 Months or 3600 hours of operation (whichever occurs first).”

•Gas and Methane Engines: 6 Months

•All other parts: 12 months, 3600 hours, or 100,000 miles

DSG will cover, free of charge, all parts and labor needed to repair the warrantable failure, including progressive damage to the engine in question.

In all the above cases the warranty period extends from the date of installation. However, the total warranty period shall not exceed three years from the original distributor’s date of purchase, as indicated on the DSG invoice.

CONDITIONS

Distributor must notify DSG in writing before filing a warranty claim. All warranty claims must be submitted to DSG in writing.

EXAMINATION OF PARTS

DSG reserves the right to examine any or all parts in question as part of the claim under this warranty.”

The cost of replaced parts will be based on the current DSG price list or other accepted suppliers, at DSG’s discretion. The cost of covered labor will be calculated at a reasonable hourly flat rate. Overtime rates, holiday rates, and transportation costs will not be covered.

LIMITATIONS

This warranty does not apply to any DSG parts that have been altered from their original state, including but not limited to changes in packaging and/or markings, improper installation, abuse, misuse, and exposure to environmental hazards.

This warranty is provided solely to direct DSG’s customers. The warranty is the only obligation of DSG. All other warranties expressed or implied, including the warranties of merchantability and/or for a particular purpose are excluded.

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DSG's Warranty Program

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SUPPORT

DSG's Warranty Program

USA

UAE

ITALY

Would you like to know more about us?

Would you like to
know more about us?